Q: What does the price include?
The price includes the set-up and break-down of all equipment. It is also includes delivery within 15 miles from Bridgewater, NJ. We can deliver outside of our delivery range for an additional fee.
Q: What are your payment options?
You have the option to pay with either cash or a credit card. The credit cards that we accept are Visa, MasterCard and American Express. Any credit card payment will need to be made prior to delivery.
We will accept checks for school, church or corporate events, but this is at Jump Party Rentals discretion. Please note that any returned checks will be subject to an additional $50.00 charge. No personal checks will be accepted.
Q: Do I need to make a reservation?
We recommend you make a reservation as soon as possible to ensure the equipment you want is available for your event. For orders under $500.00 we require a $50.00 deposit to hold the reservation. For orders over $500.00 we will require a 10% deposit.
Q: What is your Cancellation Policy?
Jump Party Rentals reserves the right to cancel any event due to inclement weather (rain or wind above 20 mph). You may apply your deposit towards a different date or a refund will be made.
In case of a cancellation for other than inclement weather, one week’s notice is required in order to receive a full refund.
If Jump Party Rental’s arrives to set up the equipment and there is an event cancellation the full amount will be charged.
Q: Are you insured?
We are fully insured. All of our equipment is registered with the State of New Jersey. In the event that a copy of our insurance certificate is needed, one can be provided.
Q: Are there any yard requirements?
The surface on which we set up the inflatable should be as flat as possible and clear of any sharp objects, such as sticks and rocks, as well as pet droppings. In advance of Jump Party Rentals delivering the equipment you should have a location in mind and clear of any debris.
The area where the inflatable will be should be somewhat flat and about 18′ x 18′ with no low hanging tree branches. We rarely have a problem. We can even set up a moonwalk in your driveway or front yard.
Q: Do you provide an attendant to supervise the inflatable?
Typically we do not but if you feel that it is necessary, we can provide a ride attendant for an additional fee.
Q: Do I need a generator?
If you have a standard electrical outlet within 100 feet of the setup area, a generator is not needed. If an outlet is not available a generator can be provided at an additional cost.
Q: How many kids can play at once?
This depends on the ages and sizes of the children. Generally speaking, the moonwalk can accommodate 4-10 children of the same size/age group at one time. A parents’ judgement is also recommended.
Q: Is it less expensive if we pick up the inflatable ourselves?
No, our insurance requires that the units be professionally set-up and taken down to ensure safety. For the safety of your children, it is allows best to leave it up to the professionals.
Q: Can the inflatables be set-up indoors?
Yes! The inflatables can be set-up indoors providing there is enough ceiling clearance. A 17ft. feet vertical clearance is needed. Gyms, auditoriums and other large halls are perfect. There is an additional fee for indoor set-ups.
Q: Can you set up in parks?
Yes, we can; as well as other public places (i.e. church grounds, block parties). However, such set-ups require a Jump Party Rental attendant to be present due to New Jersey state regulations. All park set-ups have an additional fee.
